Refund policy
We do not offer refunds for any purchases made through our online store. All sales are final.
We only accept returns if the product is defective or damaged upon arrival.
To be eligible for a return:
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The item must be unused and in the same condition that you received it.
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You must contact us within 7 days of receiving the item.
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Proof of the defect (photo or video) must be provided when you reach out.
How to Request a Return
To start a return for a defective item, please follow these steps:
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Email us at [office@fleetimageinc.com] with your order number and a description of the defect.
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Attach clear photos showing the issue.
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We will review your request and respond within 2–3 business days.
If approved, we’ll provide return instructions and a shipping address. You will be responsible for return shipping costs unless the error was ours.
If a product is confirmed to be defective, we will send a replacement at no additional cost. -